It has come to our attention that, as a result of the recent winter weather event, some WMU customers did not receive their utility bills prior to the due date — and in certain cases, did not receive them at all.  While WMU processed all bills and submitted them for mailing on schedule, disruptions in mail delivery appear to have impacted timely receipt.  Late penalties were automatically applied in accordance with our normal billing procedures.  However, we understand the circumstances were beyond our customers’ control.  Any customer whose bill was mailed during the period affected by the winter weather will not be responsible for late charges.  If a late fee has already been assessed, it will be fully credited back to the customer’s account.

We appreciate our customers’ patience and understanding and we encourage anyone with questions to contact our office for assistance.

WMU encourages customers to use the voluntary Recycling Center located at 175 N. Maple Street. The recycling center is open 24 hours per day, 7 days per week and is located behind WMU’s Main Office at 150 N. Main Street; however, it is only accessible from the WMU N. Maple Street entrance.  All materials from this recycling center are transported by WMU to the LFUCG Recycling center to be processed.